Questions About TWI's Staffing Services

Frequently Asked Questions

The following are answers to questions actually sent in from our corporate sponsors.

What happens if someone we decide to hire resigns immediately after they start employment?
How can you secure applicants?
What is a reasonable salary for new hires?
Can you accommodate searches for companies outside California?
Can you search for and screen native English speakers?

Question: What happens if someone we decide to hire resigns immediately after they start employment?

Answer: If a candidate resigns within 30 days, we will search for another candidate free of charge

In the event a hired person leaves the company within 30 days regardless of whether it was the hired person's desire or due to the company's reason, TWI will take the responsibility of searching for the next candidate free of charge. In the event the date of termination exceeds 30 days and falls between 31 days and 90 days, TWI will refund an amount equivalent to the balance calculated by deducting the payroll amount already paid to the terminated personnel from the introduction fee you have paid to us. For example, if you paid $9,000 as our fee and the person quits after earning for a $3,000, we will refund $6,000, which is equivalent to the sum of $9,000 minus $3,000.

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Question: How can you secure applicants?

One of the factors we look for to decide which employment agency to use is whether or not an employment agency can assertively secure applicants. How does TWI recruit personnel?

Answer: TWI recruits and receives applicants on a constant basis.

TWI looks for job seekers through various traditional mediums. Additionally, by making use of our extensive network of contacts, an executive search is possible as well. For new graduates, we set up booths at job fairs across the nation to make contacts with numerous candidates. Recently, we have been contacted by many applicants who were introduced to us. We see a rise in cases where people who have changed jobs or have found a job through us introduce us as a company that provides reliable services to those in need of employment. Furthermore, we frequently see the same people who have used our services before contact us again. TWI really appreciates the fact that our applicants not only utilize our services once, but also considers us as a lifelong partner.

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Question: What is a reasonable salary for new hires?

How much compensation should be allowed for new employees? I do not know the average industry-specific standards. Do you give consultations on issues like this?

Answer: If you have any salary-related questions, we can research those questions for you.

TWI has access to a multitude of information, such as track records, economic conditions per industry, and the latest data on job classification. If you can provide us with the job classification and clearly state the conditions and requirements, we can research the information for a reasonable fee. Please feel free to call us.

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Question: Can you accommodate searches for companies outside California?

We are based in Texas and we would like to recruit personnel for positions in different states. Can your company provide such requested services?

Answer: Our service area includes the entire United States as well as Japan.

TWI provides services covering the entire United States and Japan. For customers based outside the State of California, discussions will be conducted over the phone. It is also not uncommon for out-of-state customers out of state to visit us at our Los Angeles office. It will be difficult to visit locations that are very far, but if the distance is workable, our standard policy is to visit our customers because our job also consists of conveying the working environment and work details of the company we introduce to our applicants.

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Question: Can you search for and screen native English speakers?

TWI is a Japanese employment agency so naturally we assume TWI is strong in placing bilingual personnel. However, in cases where there is no need for bilingual personnel, do you keep a fairly large pool of native English speakers?

Answer: There is an increase in English only personnel.

We have experienced an increase in registration by native English speaking applicants. There is also an influx of requests from Japan for English only personnel. TWI secures secures excellent personnel by conducting interviews every day.

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