Employment agency specializing in English/Japanese bilinguals in Los Angeles, California.

Phone310-787-7475
Mon - Fri 8:30 a.m. ~ 5:30 p.m.

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Job# 19859
Position IT Customer Support Staff (Japanese Bilingual)
Industry  Information Technology
Location  New York/New Jersey
Salary Range  $50K- (DOE)
Language English/Japanese
Job Descriptions Our client in New York, NY is looking for a IT Customer Support Staff to join their company immediately!

(Job Description)

-Respond to service related customer inquiries, trouble, and/or complaints by phone and e-mail.

-Instructs network carriers to troubleshoot circuit outages and usability issues.

-Communicates with application service providers/resellers to respond to customer inquiries.

-Provides customers with remote instructions to isolate the cause of Internet connection outages.

-Provides customers with basic instructions on the use of the application and internet related services.

Visa Support:

Support for H1B Visa is available

(Qualifications)

-Japanese and English Business level fluency is required

-Working knowledge of MS Word, Excel, Outlook and Internet Explorer

-A willingness and ability to learn quickly

-Experience working in a team business environment

Interested in this position? Apply now!

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