Jobseekers :: Search Jobs
|Position||IT Customer Support Staff (Japanese Bilingual)|
|Location||New York/New Jersey|
|Salary Range||$50K- (DOE)|
Our client in New York, NY is looking for a IT Customer Support Staff to join their company immediately!
-Respond to service related customer inquiries, trouble, and/or complaints by phone and e-mail.
-Instructs network carriers to troubleshoot circuit outages and usability issues.
-Communicates with application service providers/resellers to respond to customer inquiries.
-Provides customers with remote instructions to isolate the cause of Internet connection outages.
-Provides customers with basic instructions on the use of the application and internet related services.
Support for H1B Visa is available
-Japanese and English Business level fluency is required
-Working knowledge of MS Word, Excel, Outlook and Internet Explorer
-A willingness and ability to learn quickly
-Experience working in a team business environment
Interested in this position? Apply now!